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Privacy policy

Privacy Policy

Last updated: 27/12/2025

At Plixi TV (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or use our website and IPTV services.

By using Plixi TV, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you register, purchase a subscription, or contact us, we may collect:

  • Name (if provided)

  • Email address

  • Payment-related information (processed securely by third-party providers)

  • Order details

⚠️ We do not store credit/debit card details on our servers.

b) Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and usage data

  • Date and time of access

2. How We Use Your Information

We use collected information to:

  • Provide and activate IPTV services

  • Process payments and orders

  • Offer customer support

  • Improve website performance and user experience

  • Send service-related emails (order confirmations, updates)

  • Prevent fraud and abuse

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember user preferences

  • Analyze traffic and usage

  • Improve website functionality

You can disable cookies in your browser settings, but some features may not function properly.

4. Third-Party Services

We may share limited data with trusted third parties, including:

  • Payment processors

  • Hosting providers

  • Analytics services (e.g., traffic monitoring)

These third parties are required to protect your information and use it only for the intended purpose.

5. Data Security

We implement reasonable technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to data processing

  • Withdraw consent

To exercise these rights, contact us at the email below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. IPTV Service Disclaimer

We do not host, store, or upload any media content on our servers. We act solely as a service provider offering access to IPTV streams provided by third-party sources.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: contact@plixiitv.co.za
🌐 Website: https://plixiitv.co.za